Refund Policy

1. 30-day money-back guarantee

We want you to be happy with Slangsmith. If you are not satisfied with a paid plan, you can request a full refund within 30 days of your original purchase date. This applies to monthly and yearly Pro subscriptions and to one-time Lifetime purchases.

2. How to request a refund

Payments for Slangsmith are processed by our reseller and Merchant of Record, Paddle. Refunds are issued by Paddle on our behalf. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at hello@slangsmith.ai with your order details and a brief reason for the request, and we will work with Paddle to process it.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card provider and are typically 5–10 business days.

3. Subscription renewals and cancellations

You can cancel a subscription at any time. Cancellation stops future renewals; you retain access to paid features until the end of the billing period you have already paid for. If you were charged for a renewal you did not intend and contact us within the 30-day window, we will work with Paddle to refund that renewal in full.

4. Chargebacks

If something looks wrong with a charge, please contact us or Paddle first — we are almost always able to resolve issues faster than a bank chargeback. Filing a chargeback without first contacting us may result in your account being suspended while the dispute is reviewed.

5. Contact

Questions about this policy? Reach us via the Contact page or email hello@slangsmith.ai.